Privacy Policy

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 Effective Date: 08/15/2024
Last Updated: 08/28/2025

Steven Ayers Therapy and Consultation LLC ("we", "our", or "us") are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage our services in Denver, CO; Las Vegas/Henderson, NV; or Southern New Hampshire.

This policy complies with the Health Insurance Portability and Accountability Act (HIPAA), the Children's Online Privacy Protection Act (COPPA), and other applicable privacy laws.

1. Information We Collect

We collect both personal and non-personal information from clients, visitors, and guardians of children under 13.

a. Personal Information

We may collect:

• Full name
• Contact information (email, phone, address)
• Date of birth
• Insurance information
• Medical history and mental health data
• Emergency contact information
• Legal guardian information (for minors)
• Login credentials (if applicable for client portal access)

b. Information from Children Under 13

In compliance with COPPA, we only collect personal information from children under 13 with verifiable parental consent. This may include:

• Name and age
• Contact information (as provided by guardian)
• Information disclosed during therapy sessions

c. Automatically Collected Data

We may collect data automatically through cookies and tracking technologies, such as:

• IP address
• Browser type
• Device information
• Usage patterns on our website

2. How We Use Your Information

We use collected information to:

• Provide therapeutic and consultation services
• Schedule appointments and manage billing
• Communicate with you (e.g., appointment reminders, updates)
• Maintain client records as required by law
• Improve our website and services
• Comply with legal obligations

3. How We Share Your Information

We do not sell your information. We may share your data only:

• With your explicit consent
• With health insurance providers (as authorized)
• With business associates who help us provide services (bound by HIPAA-compliant agreements)
• When required by law (e.g., mandatory reporting, court orders)
• In emergencies (e.g., risk of harm to self or others)

4. HIPAA Compliance

As a healthcare provider, we are HIPAA-compliant. This means:

• We safeguard your Protected Health Information (PHI)
• We limit access to your health information to only those who need it
• You have the right to access, amend, and request restrictions on your health records

For a full explanation of your HIPAA rights, visit https://www.hhs.gov/hipaa

5. Children’s Privacy (COPPA Compliance)

We do not knowingly collect information from children under 13 without verifiable parental consent.

Parents or legal guardians have the right to:

• Review the personal information we have collected from their child
• Revoke consent and request deletion of their child’s information
• Refuse future collection or use  of their child’s information

To exercise these rights, contact us at:
steven@stevenayerstherapy.com
‪(720) 506-1551‬

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your data, including:

• Encrypted communications  (SSL/TLS)
• Secure data storage
• Password-protected systems
• Staff training on confidentiality  and data handling

Despite our efforts, no system is 100% secure. Please contact us immediately if you believe your information has been compromised.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Correct or update inaccurate data
• Request deletion of certain information
• Object to or restrict data processing
• File a complaint with a regulatory authority

8. Third-Party Links

Our website may contain links to third-party sites (e.g., insurance portals, resource sites). We are not responsible for the privacy practices of these third parties. Please review their policies independently.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, contact us:

Steven Ayers Therapy and Consultation LLC
Denver, CO | Las Vegas, NV | Concord, NH
steven@stevenayerstherapy.com
‪(720) 506-1551
https://stevenayerstherapy.com/

We strive to make our website as accessible as possible. If you have difficulty accessing information or need a document in an alternate format, please contact us at steven@stevenayerstherapy.com or (720) 506-1551 for assistance.